Terms & Conditions
The fine print that keeps things fair, transparent and simple — just like our printing.
The fine print, made clear. By using Screenlab, you agree to these terms designed to protect both you and our team.
User Agreement
Here at Screenlab, we have a certain pride that stands behind the products, prints and service we provide. While we always strive to uphold our standards with every order, please understand that there are certain circumstances beyond our control in which we cannot be held responsible for:
- Spelling/Grammar errors by customer
- Low-resolution uploaded images
- Customer design errors
- Incorrect product or size selection
- Delivery/Shipping carrier delays
Print Method & Artwork
Our default print method is 100% Direct To Film (DTF), as this is the optimal finish for 90% of our orders. Screenlab reserves the right to choose the best print method for your specific order based on quantity, artwork, and fabric.
The customer is responsible for the quality and resolution of the digital art provided. Screenlab does not guarantee the printing of any line, dot, or negative space less than 2mm wide.
Changes & Cancellations
To keep up with our turnaround promises, we move FAST. Orders are processed almost immediately, leaving a very short window for changes.
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No changes or cancellations are accepted for Rush or Next Day orders.
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Standard orders must be cancelled within 24 hours (subject to a 20% processing fee if stock has been ordered).